Retail Systems Research

Retail Systems Research, or RSR is an American market intelligence company focused on the impact of technology on the retail industry.[1]

RSR research has been mentioned by news institutions including The Economist,[2] The Wall Street Journal,[3] USA Today, and National Public Radio,[1] as well as in industry publications such as RetailWire,[4] Retailers Magazine,[5] and Chain Store Age.[6]

RSR’s partners,[7] Nikki Baird, Paula Rosenblum, Steve Rowen, and Brian Kilcourse are considered influencers in the industry, contributing to and giving interviews as subject matter experts.[8] [9][10][11][12][13]

Nikki Baird left the company in January 2018.

Their research is also cited in books and publications.[14][15]


  1. ^ Jump up to:ab “Nikki Baird, Managing Partner at Retail System Research”. Online Retailer. Archived from the original on 14 May 2012. Retrieved 14 November 2013.
  2. ^“How not to annoy your customers”. The Economist. 5 January 2008. Retrieved 14 November 2013.
  3. ^“Intel, Microsoft Offer Smart-Sign Technology”. The Wall Street Journal. Retrieved 14 November 2013.
  4. ^Rowen, Steve (19 August 2013). “RSR Research: Does Wearable Technology Creep You Out?”. RetailWire. Retrieved 14 November 2013.
  5. ^“The 2013 Retail Supply Chain Special Report”. Retailers Magazine. Retrieved 14 November 2013.
  6. ^“RSR Research – The next generation of technology is here”. June 28, 2013. Retrieved 14 November 2013.
  7. ^“RSR: Out team”. Retrieved 15 November 2013.
  8. ^“To 50 Retail Influencers”. Retrieved 15 November 2013.
  9. ^“RSR Confirms: Customer Loyalty is Retail’s Biggest Challenge and Opportunity”. September 9, 2013. Retrieved 15 November 2013.
  10. ^Leung, Kenneth (April 17, 2012). “Retailers and the Supply Chain in the omnichannel world”. Cisco. Retrieved 15 November 2013.
  11. ^Sillitoe, Ben (22 October 2013). “Retail technology: a view from the US”. Essential Retail. Retrieved 15 November2013.
  12. ^“Paula Rosenblum – Contributor”. Retrieved 15 November 2013.
  13. ^Rowen, Steve. “Are retailers buying technology they actually value?”. Essential Retail.
  14. ^Lord, Rob (2013). Converge: Transforming Business at the Intersection of Marketing and Technology. Wiley. ISBN 978-1-118-57552-9.
  15. ^Schnedlitz, Peter (2010). European Retail Research: 2010 I Volume 24 Issue I, Volume 24. ISBN 978-3-8349-2254-0.

Ofer Abarbanel online library

Ofer Abarbanel online library

Ofer Abarbanel online library